FAQs

Stitched in Stones Embroidery

Have a question about our embroidery services? We have the answer. Check out these FAQs and give us a call today for more information!

  • What kind of file should i send you?

    We require either a PDF or JPG file for each design. There is a one-time fee for new designs, but subsequent uses of the same design don't incur this charge.

  • What's the turnaround time?

    The turnaround time varies depending on the order quantity and design complexity. We recommend contacting us directly for a more accurate estimate based on your specific needs.

  • Do you offer a bulk discount?

    We do provide quantity-based discounts. The discount percentage is determined by the size of your order.

  • Do you do rush orders?

    We offer expedited services for an additional fee to accommodate urgent requests.

  • Can you embroider on any garments?

    Our embroidery services are compatible with most garment types, though there are some exceptions. We'd be happy to discuss your specific requirements.

  • Can you embroider on multiple locations?

    We have the capability to embroider designs on multiple locations of a garment.

  • What if I don't have a design?

    Our team is equipped to assist you in creating a design that meets your specific requirements and preferences.

  • Do you keep my art on file?

    We maintain a secure file of your artwork for potential future use, ensuring easy access for repeat orders or modifications.
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